We are the Rail Users' Group for the Barking-Gospel Oak line, and for many years we have been campaigning for improvements to train services and stations. We have had a number of successes, including newer trains, Help Points at all stations, better shelters on platforms and an all-year-round Sunday service. We warmly welcomed the step-change that occurred when Transport for London (TfL) and their operators LOROL took over in November 2007. From Day One, stations were restaffed for the first time in years, the line appeared on the Tube map and Oyster Pay-As-You-Go could be used. The result has been a major increase in usage - indeed the line's most pressing problem is chronic and worsening rush-hour overcrowding. There are still further improvements that we want to see. These include:

Measures to reduce peak-time overcrowding Better information systems Further improvements to stations New 3-car trains - 2 cars are not enough A reinstated station at Tufnell Park (Junction Road)